Receive alerts when this company posts new jobs.
Sales Coach - Idaho Falls
- Pos. Category
- Location : City
- Idaho Falls
- Location : State/Province
- Created Date
- Regular Full-Time
We are looking to fill positions in our Idaho Falls office for a talented, driven, and motivated sales manager. This position will start immediately after the position is filled.
This role will be responsible for training, motivation and supervision of sales team. Responsible for his/her team to meet personal production, CPH and transfer goals as provided by the Call Center management. This role will work closely with the work force management in scheduling shifts, managing employee attendance policies and, supporting and enforcing all other company policies and procedures. This role is responsible for ensuring professional development of each member of their team and will have key accountability for employee retention. The person in this position will be responsible for helping establish and maintain a positive and successful work environment.
- 1-3 years in a call center, telesales leadership role
- Strong knowledge of Call Center Operations preferably a telesales center
- Knowledge of employment law as it relates to working with and training, coaching and working with employees in creating a positive team atmosphere
- Ability to do basic math as it relates to payroll and basic metrics analysis
- Track and report daily team performance
- Review, track, and assess daily/weekly goals with team members
- Must have strong communication skill both oral and written
- Strong knowledge of Microsoft Office products